Returns and Refunds
Ameublement à Rabais
Last updated: September 2, 2025
Please note: We do not accept returns in person.
1. Return period
You can return any item within 30 days of delivery for any reason.
2. Free returns (defective or damaged items)
- If a product is defective or damaged , return will be free .
- Contact us quickly with your order number and, if possible, photos or videos of the defect, to speed up processing at info@ameublementarabais.ca
3. Other returns (non-defective)
- For a standard return (non-defective), return costs are the responsibility of the customer .
- If you would like to arrange a home collection, fees may apply depending on the size and weight of the item. We will provide you with a quote before confirming the collection.
4. Condition of items to be returned
All returned items must be in their original condition , with their original accessories and packaging.
5. Reimbursement
- Once the return is received and inspected, we will refund you via the original payment method .
- Refunds are usually processed within 5 to 10 business days .
6. One year warranty
Each product comes with a 1-year warranty covering manufacturing or material defects.
Exclusions : Damage caused by misuse, improper installation or modification of the product.
To make a claim, send us proof of purchase and photos to info@ameublementarabais.ca .
7. Your frequently asked questions (FAQ)
Do you offer a guarantee?
Yes — a one-year warranty is offered for all products unless otherwise stated.
What does the warranty cover?
Defects in workmanship or materials only.
Can I transfer the warranty to someone else?
No — it is only valid for the original purchaser.
How to file a complaint?
Contact us at info@ameublementarabais.ca with your order number, a detailed description, and photos of the problem.
8. Contact & returns
- Customer Service : 1 (438) 935-8848 or info@ameublementarabais.ca
9. Credibility
Canadian Company - Fast Shipping in Canada . We do our best to provide a reliable and seamless customer experience.