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Shipping Policy
Ameublement à Rabais
Last updated: September 2, 2025
1. Delivery and costs
- Free Shipping* (Canada) : All items ship free across Canada, excluding Yukon, Northwest Territories, Nunavut and select rural areas* (postal codes: YT, NT, NU, A0K, A0P, A0Q, A0R and X0A-Y9Z.
- International delivery or excluded areas : If you are located outside of Canada or in an area not covered, contact us at info@ameublementarabais.ca in order to obtain a personalized quote.
2. Delivery times
- Ontario : Estimated delivery between 1 and 3 business days after dispatch.
- Rest of Canada : between 2 and 5 working days , depending on the destination.
Once the item is shipped, you will receive an email with a tracking number within 24 hours. You will be able to track the status of your delivery directly with the carrier.
3. Reception Instructions
- If you are not there at the time of delivery, the package can be left at your door .
- The carrier will make up to two delivery attempts . If you miss the second one, you will need to collect your order from a collection point before it is returned to our warehouse.
4. Deterioration, theft or damage
- If the package is damaged , write "Package Damaged" upon receipt, then contact us immediately .
- Do not throw away the original packaging, it may be required for a claim.
- Ameublement à Rabais does not assume direct responsibility for damage, theft, or loss occurring during transport. However, we will take the necessary steps with the carrier to assist you (replacement or parts depending on the situation).
5. Warehouse Pickup
We offer a warehouse pickup service. If you would like to collect your order in person, please contact our customer service team.
Upon confirmation of payment, you will receive an email with the details for the pickup as well as your invoice .
6. Contact & support
For any questions or quote requests, contact us:
- 📞 Phone: 1 (438) 935-8848
- ✉️ Email: info@ameublementarabais.ca
- 📍 Administrative address: Saint-Jean-sur-Richelieu, Quebec, Canada
(No walk-ins accepted at this address. Returns and shipments by carrier only.)
7. Credibility and reliability
Canadian Company - Fast Delivery in Canada.
We are committed to providing a reliable, transparent, and customer-focused shopping experience.
Return and refund
Ameublement à Rabais
Last updated: September 2, 2025
Please note: We do not accept returns in person.
1. Return period
You can return any item within 30 days of delivery for any reason.
2. Free returns (defective or damaged items)
- If a product is defective or damaged , return will be free .
- Contact us quickly with your order number and, if possible, photos or videos of the defect, to speed up processing at info@ameublementarabais.ca
3. Other returns (non-defective)
- For a standard return (non-defective), return costs are the responsibility of the customer .
- If you would like to arrange a home collection, fees may apply depending on the size and weight of the item. We will provide you with a quote before confirming the collection.
4. Condition of items to be returned
All returned items must be in their original condition , with their original accessories and packaging.
5. Reimbursement
- Once the return is received and inspected, we will refund you via the original payment method .
- Refunds are usually processed within 5 to 10 business days .
6. One year warranty
Each product comes with a 1-year warranty covering manufacturing or material defects.
Exclusions : Damage caused by misuse, improper installation or modification of the product.
To make a claim, send us proof of purchase and photos to info@ameublementarabais.ca .
7. Your frequently asked questions (FAQ)
Do you offer a guarantee?
Yes — a one-year warranty is offered for all products unless otherwise stated.
What does the warranty cover?
Defects in workmanship or materials only.
Can I transfer the warranty to someone else?
No — it is only valid for the original purchaser.
How to file a complaint?
Contact us at info@ameublementarabais.ca with your order number, a detailed description, and photos of the problem.
8. Contact & returns
- Customer Service : 1 (438) 935-8848 or info@ameublementarabais.ca
9. Credibility
Canadian Company - Fast Shipping in Canada . We do our best to provide a reliable and seamless customer experience.
Secure payment
At Ameublement à Rabais , the security of your transactions is our priority.
We make every effort to ensure that your online purchases are simple, fast and completely secure.
Our security measures
- SSL Encryption : All information transmitted during payment is protected by SSL (Secure Socket Layer) encryption, ensuring that your personal and banking information remains confidential.
- Trusted Partners : We only work with recognized payment platforms (Shopify Payments, PayPal, Visa, Mastercard, American Express, etc.) that meet the highest security standards.
- Fraud Protection : Our systems verify and monitor every transaction to detect suspicious activity and protect our customers.
Accepted Payment Methods
We offer several reliable payment methods to make your life easier:
- Credit cards (Visa, Mastercard, American Express, etc.)
- Secure payments via PayPal
Confidentiality assured
Your personal information will never be shared or sold to third parties. It is used only for the purpose of processing your order and remains strictly confidential.
Buy with confidence
With Ameublement à Rabais, you can shop with peace of mind: your payments are protected and your data secure.
If you have any questions, our customer service team is available to assist you before, during, and after your purchase.
Ameublement à Rabais – Style, without the price, in complete safety!
About Us
Welcome to Ameublement à Rabais , a Quebec company that was founded with a simple idea: to make furniture and decoration accessible to everyone, without compromising on style or quality.
We know that furnishing a house, an apartment, or even an outdoor space is a significant investment. Too often, consumers must choose between an affordable price and a durable product. This is where we make the difference: we believe it is possible to offer trendy, durable, and comfortable furniture at reduced prices .
Our selection covers a wide range of products:
- Living room and bedroom furniture to create warm and practical spaces
- Office and storage furniture to improve everyday organization
- Garden and patio items to make the most of the sunny days
- Sports equipment and leisure accessories for an active lifestyle
- Children's and family products to combine fun and utility
Each product we offer is carefully chosen, in collaboration with reliable and reputable suppliers, to ensure excellent value for money .
Our commitment to our customers
At Ameublement à Rabais, we don't just sell furniture:
- We help you transform your house into a real home
- We offer you discounts of up to 70% , all year round
- We guarantee fast delivery to Canada , with simple and transparent service
- We remain available and attentive thanks to our human and attentive customer service.
- A vision accessible to all
Our vision is clear: to enable every family, couple or student to access furniture that reflects their personality, without having to pay the high price. Whether you are looking for a designer armchair for your living room , a practical table for your kitchen , or a functional garden shed , we have solutions for all tastes and budgets.
With Ameublement à Rabais , you benefit from a wide choice, competitive prices and reliable service .
Ameublement à Rabais – Style without the price!
Frequently Asked Questions
Free shipping for all items in Canada.
Yes, we ship to all parts of Canada, excluding the following Canadian provinces and postal codes: YT, NT, NU, A0K, A0P, A0Q, A0R and X0A-Y9Z.
We only deliver to verified physical addresses. We do not deliver to PO boxes.
Discount Furniture uses FedEx, Canpar, UPS and Day&Ross.
When you checkout and find that the shipping cost is not the same as the shipping cost, please contact us immediately. Please provide us with your physical shipping address, postal code, and phone number, and our customer service will manually resolve the issue for you.
All shipments will be made within 24 hours of payment verification and settlement. No deliveries are available on weekends, holidays, or after hours.
Courier companies ask customers to provide their phone number for delivery. The courier will contact you if you are unavailable to receive the delivery or if the driver cannot find the address. The courier must also contact the buyer in case of damage or loss of the shipment.
You will receive an email with the tracking number(s) once your order has shipped. Please click on the tracking number(s) in the email and you will see a webpage with the shipment tracking details.
If you have not received the tracking number or your item has not been delivered within 9 business days of receiving our payment confirmation email, please contact us immediately. We will not be able to track it if you contact us too late.
Most couriers don't require a signature upon delivery. The driver can leave the package at your front door if no one is home.
If you are not home, the delivery person can leave the package at your door. Reshipments are only made twice. If you miss the second delivery, you must pick up the item at the train station within a few days before it is returned to our warehouse.
When you receive your item, please check your item carefully. If the package appears damaged, please write "Package Damaged" when you sign for delivery. After receiving the package, please email us immediately. We will contact you to process the damage claim. Please NOT Discard any boxes or packing materials, otherwise your claim will not be honored by the shipping company. We are not directly responsible for any loss, theft, or damage during delivery. Please be patient as we must report the damage to the carrier and send you the parts or replacement.
The guaranteed delivery date is the most recent estimated delivery date included in your order confirmation email. The date the package arrives at your address is determined by the tracking information provided by our courier company. Please note that a delivery attempt on or before the guaranteed delivery date is considered to meet the on-time delivery guarantee (i.e., if a delivery attempt is made but is unsuccessful, or if the package is returned to the sender for reasons such as being out of home).
Appropriate circumstances include: Any package in the order not arriving before the last scheduled delivery time.
The following special circumstances are not appropriate:
- The customer provides an incorrect delivery address or postal code at the time of payment.
- Orders for wholesalers, guest orders.
- Orders for which a return or exchange without reason has been requested.
Note: If a package does not arrive on the guaranteed delivery date due to an unforeseen circumstance beyond our control (“Force Majeure Event”), such as an act of God, natural disaster, earthquake, severe weather, strike, pandemic restrictions, war, civil unrest, governmental orders or actions, national or regional emergencies, telecommunications failures, power outages, inadequate transportation services, or other similar events beyond our control. We will determine in our sole discretion whether an event is a Force Majeure Event.
Please contact our customer service team with any questions.