Shipping Policy
We offer free shipping on all items within Canada, excluding the following provinces: Yukon, Northwest Territories, Nunavut and some rural areas such as the following Canadian postal codes: A0K, A0P, A0Q, A0R and X0A-Y9Z.
If you are outside of Canada, please contact us for a shipping quote at info@ameublementarabais.com
We will email tracking codes to buyers within 24 hours after the item is shipped. Normally, the item will be delivered within 1-3 business days if you live in Ontario. For residents who live outside of Ontario, your items will be delivered within 2-9 business days .
You can go to the carrier's website and check the status anytime once you receive the tracking number.
If you are not at home, the driver can leave the package at your front door. New deliveries are only made twice. If you miss the second delivery, you must pick up the item at the station within a few days before it is returned to our warehouse.
If you are not at home, the driver can leave the package at your front door. New deliveries are only made twice. If you miss the second delivery, you must pick up the item at the station within a few days before it is returned to our warehouse.
If the package appears damaged, please write "Package Damaged" when you sign for delivery. After receiving the package, please email us immediately . We will contact you to proceed with the damage claim. Please DO NOT throw away the boxes or packing materials , otherwise your claim will not be honored by the shipping company. We are not directly responsible for any loss, theft or damage during delivery. Please be patient as we have to claim the damage from the carrier and send you the parts or replacement.
Additionally, we provide a pickup service. Please call us if you would like to pick up your package. After you have processed your payment, we will send you an email notification regarding the pickup details and your invoice.